The Situation
A residential provider contacted us following a serious allegation of sexual assault involving one of their tenants. The report raised immediate concern for the safety of residents and the integrity of the organisation. Management needed clarity — and fast — to ensure they could act responsibly while protecting all involved.
Our Approach
We mobilised immediately, deploying experienced investigators to complete a comprehensive inquiry within a short timeframe. The investigation included a scene examination, review of available CCTV footage, and interviews with witnesses and the alleged offender.Each step was conducted lawfully, confidentially, and with the utmost professionalism — ensuring the process was robust, fair, and ethically sound.
What we Found
Our investigation provided an objective, evidence-based assessment of the allegation. We outlined the level of risk associated with the reported incident and evaluated the potential risk the alleged offender posed within the environment.The findings were supported by credible, verifiable information capable of withstanding both internal and external scrutiny.
The Outcome
Armed with a clear and factual report, the provider was able to make informed decisions under its internal processes and risk management framework.Our report was also structured so that, if required, it could be referred directly to Police or external authorities. Most importantly, the victim’s safety and wellbeing remained the top priority throughout, allowing the organisation to act swiftly, manage risk, and maintain confidence in its duty of care. Takeaway for Other OrganisationsSensitive incidents demand a swift, structured, and lawful response. Independent investigation provides clarity when it’s needed most — helping organisations act decisively, protect those in their care, and maintain trust in their processes.
Client Feedback
“The speed and professionalism of the investigation gave us confidence to act decisively. Having clear, evidence-based findings meant we could manage risk responsibly and keep our residents safe.”






