Re-entry of premises

Lawful and Organised Re-entry for Landlords and Mortgagees

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Lawful re-entry. Professional conduct. Client-focused communication.

When you’re entitled to take back possession of a commercial property, it’s essential that the process is handled lawfully, safely, and with clear evidence of compliance. Avon Investigations assists landlords, property managers, and legal representatives with professional peaceable re-entries across Christchurch and throughout New Zealand.

Once you have obtained the required legal authority to re-enter the premises, Avon Investigations manages the operational side of the process on your behalf. Our investigators coordinate each re-entry to ensure it is carried out in accordance with the lease, the Property Law Act, and any instructions provided by your legal representatives. We handle the planning, on-site coordination, and full documentation - maintaining professionalism, discretion, and respect for all parties involved.

Following re-entry, we can also assist with asset-safety planning - helping to ensure your property or equipment is secured, documented, and protected from damage or unauthorised access.

Why choose us

Why choose Avon Investigations for re-entry of premises

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Lawful and controlled

Re-entries are carried out strictly within New Zealand law and only when the appropriate conditions for possession are met. Our focus is on safety, compliance, and protecting your legal position at every step.

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Experienced coordination

We plan and supervise each re-entry carefully, often working alongside locksmiths, property managers, or security specialists where required. This ensures the process remains efficient, respectful, and fully documented.

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Independent documentation

Every re-entry is supported by photographs, time-stamped records, and a detailed report outlining the condition of the property and the steps taken. This evidence provides clear protection should the matter later be questioned.

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Professional conduct

We understand re-entries can be tense or emotional situations. Our investigators bring a calm, impartial presence that helps maintain safety and professionalism throughout the process.

Process

Our re-entry process

Every re-entry follows a defined framework - lawful, professional, and fully documented.

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Step 1 – Instruction & assessment

We receive your instruction confirming that all necessary legal steps have been taken to effect re-entry. This ensures we’re acting on valid authority and can proceed confidently within the bounds of the law.

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Step 2 – Planning & coordination

We review the property, circumstances, and individuals involved, then propose a clear plan to ensure a smooth and compliant re-entry. Our team will organise a locksmith and any other specialists required to effect entry and secure your valuable asset safely.

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Step 3 – Re-entry & completion

Our investigators attend the site to carry out the re-entry with professionalism, precision, and care. We oversee access, document all actions, and ensure the premises are secured appropriately. Every step is handled peacefully and respectfully, safeguarding both your legal position and your property.

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Step 4 – Notification & reporting

As soon as the re-entry is complete, we’ll notify you immediately to keep you informed in real time. Following this, we provide a comprehensive written report including photographs, risk observations, and any follow-up recommendations - giving you clear evidence that the re-entry was lawfully and professionally completed.

"Avon Investigations provided us with invaluable insights that transformed our approach to risk management. Their professionalism and attention to detail were exceptional."

John Doe

"You guys have been very easy to work with. I will definitely be recommending you to other lawyers in our office for any future work. Thanks Avon team"

Law Firm

When I launched my own venture, my guests told me I wasn’t charging enough for what I offered - I suspect the same might apply to you! I’m truly grateful for what you charged me, especially as keeping costs manageable at this stage makes a real difference. But honestly… I don’t think you’re charging enough.

Client

Thank you for your recent surveillance of (withheld), we're grateful you were able to assist us and keep (witheld) safe

Concerned parent

"I'm so impressed by your ability to find the two remaining members of our team, thank you so much. I'll be sure to tell anyone that needs investigation assistance to come and see you"

Sports club reunion

Thanks very much for this! Appreciative for all the efforts made and great to have them served

Client

Thanks so much for your work - yes, you found the right person and we are absolutely relieved you didn't find anything that would be upsetting for us

Concerned parent

“My deepest gratitude to you and your team for the thoroughness of your approach to serving (redacted). I am very pleased with your efforts, and it has been comforting for me having former police detectives provide support with this case”

Client

From the very first message I felt supported. Avon Investigations handled a stressful situation with calm professionalism and genuine care, keeping me informed every step of the way. Their attention to detail and quiet determination made all the difference. I am deeply grateful and would recommend them without hesitation.

Helen A.

“That is great — many thanks for the update.”

Law Firm

"That is fantastic news. You have made our day!! Thank you so much - we really appreciate your expertise, time and effort."

Client

That is fantastic news. You have made our day!! Thank you so much - we really appreciate your expertise, time and effort.

Estranged sibling located

Thank you for attending to this, very much appreciated. Thank you for your assistance, you have been brilliant."

Law firm

I am very impressed by the prompt, precise and professional service I received from Avon Investigations. From my initial enquiry to completion of the task, I was treated sensitively and felt safe in the knowledge my privacy was respected. I highly recommend their services.

Client

You guys have been very easy to work with. I will definitely be recommending you to other lawyers in our office for any future work. Thanks Avon team

Law firm

Amazing service by the team at Avon Investigations - very professional and extremely kind and caring at a time when that was exactly what I needed. I would highly recommend this company to anyone who needs this type of service (investigations)

Concerned parent

I must confess without your patience and strategic execution we would have very likely faced an uphill task in wresting possession from this tenant. I salute your efforts

Client

FAQs

Here are some common questions about our investigation services and how we operate.

What if I have my own locksmith?

That’s fine. We’ll generally want to speak with them and discuss our intended plans for execution of the re-entry to ensure the best chance of a peaceable re-entry.

What happens after the re-entry is complete?

Once possession is secured, we provide a detailed evidential report and video/photographic evidence as required. We can also assist with follow-up matters such as inventory documentation, police liaison, or further site monitoring if required.

Do you work alongside landlords or their solicitors?

Always. We act on lawful instructions, coordinating with landlords, property managers, and legal representatives to ensure the process remains compliant and properly recorded.

Can the tenant be present during re-entry?

Yes, though this often increases risk. If a tenant attends, our investigators manage the interaction calmly and professionally to maintain peaceable conduct and protect all parties.

How does Avon Investigations assist with re-entries?

We coordinate and oversee the full process — from serving required notices, liaising with locksmiths, raising any security concerns we may observe and engaging other specialists where needed to ensure your assets is protected. Our investigators ensure compliance, safety, and detailed documentation throughout.

Get in Touch

Contact us confidentially to discuss your specific needs. We guarantee absolute discretion, and your inquiry will be reviewed by an expert to determine the best course of action.

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